Frequently Asked Questions

1) Why should I choose physical therapy?
In physical therapy, the goals should be to resolve your problem, not just temporarily relieve it. Although medication and other forms of treatment can be helpful in relieving symptoms, physical therapy produces a long term result. The physician may opt to utilize medication in conjunction with physical therapy depending on your diagnosis.
2) Is it OK to ask my doctor about physical therapy?
Absolutely. If you have a problem that you think can be helped with physical therapy, feel free to give us a call. After discussing with you the specific problem you present with, we can give you a better idea if it is something that is manageable with physical therapy. You can also give your doctor a call. If he or she is not sure, he or she is welcome to contact us as well. In today's healthcare, if you feel physical therapy can be helpful to you, you will need to stress your feelings to the doctor you are seeing.
3) What information do I need to bring with me to my first visit?
On your initial visit, please bring doctors orders for physical therapy, any applicable insurance referrals or referral numbers, your insurance card, and any other appropriate billing information.
4) Will my insurance pay for treatment. What would I have to pay each visit?
Most insurance plans cover outpatient therapy. Usually, there is a deductible and/or a co-payment for each visit. We are collecting the co-payments at the time of your visit. If you have any additional questions give us a call at 508.799.6538.
5) What should I wear?
In general, wear comfortable clothing to physical therapy. If you are presenting with a problem of your cervical spine, upper back or shoulders, the therapist can provide you with a gown as needed to expose these areas. If you are coming for a knee-leg-ankle-foot problem, shorts are important. You can bring clothing with you if you need to change here.
6) How long will my visit last?
Intervention time will vary according to what the physical therapist finds in the evaluation. There is no specific time limit for physical therapy. Whatever is found to be appropriate during the examination/evaluation will become part of the patient's or client's program and the program will be updated as appropriate.
7) How many times a week and for how many weeks will I have to come?
Frequency and duration of treatment will be determined by your physician or after the initial evaluation by your therapist. The typical frequency is 2-3 times per week.
8) How is my progress measured?
Because your physical therapist will perform a meticulous examination/evaluation, quantifying and qualifying all the deficits and problems you are presenting with, examination/evaluation to determine progress are possible. You will be reexamined based on your diagnosis as well as the chronicity of the problem. Additionally, the physical therapist always needs to be aware of follow-up visits with your physician as a reexamination may be performed so that the physician can be updated at that time.
9) How will I handle my problem at home?
Your therapy program will include a home program to be carried out independently. Our Therapists use patient-related instruction to educate not only the patient but also families and other care givers when necessary, about the patient's current condition, treatment plan, and future transition to home, work, or community roles.
10) What office policies should I be aware of?
- If you have to reschedule an appointment, please call us. We have an answering machine and will return your call to reschedule you as soon as possible.
- If you will be late, please call and we'll see if you are still be able to receive your treatment as scheduled.
- Missed appointments are discouraged. They also become part of your medical record. Multiple missed visits may result in discharge from care, with a note to your physician.
- Before returning to your physician, let us know and we will let him/her know how you are doing via a written progress report.
- Payment due at time of service: your co-pay (if applicable) and any supplies that you may desire to purchase is due at each visit, please.


